Frequently Asked Questions
Everything you need to know about shopping with Canada Wide Marketplace.
Where does Canada Wide Marketplace ship to?
We currently offer nationwide shipping across all Canadian provinces and territories. We also provide international shipping options to the United States and select European countries.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
How long will it take to receive my order?
Standard shipping within Canada typically takes 3-7 business days. Express shipping options are available at checkout for faster delivery within 1-2 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Interac e-Transfer for secure transactions.
Can I track my package after it has shipped?
Yes, once your order is processed and shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Are the products on your site authentic and new?
Absolutely. Canada Wide Marketplace only sources products directly from authorized distributors and manufacturers to ensure 100% authenticity and brand-new quality.